We do our best to estimate delivery dates for your purchase.

The estimated date of delivery of your bn.com order and the cost of shipping depends on which Delivery Speed you select during Checkout, which factors in item availability, processing time, and transit time. Shipping times shown on bn.com reflect how long the shipment will take to arrive after it has left the warehouse/shipping facility.

Please note: You may receive your items on different days and in multiple boxes. When your items ship, you will receive a confirmation email with tracking information you can use to track them online.

Free Standard shipping shown above is for Premium Members or Non-members with an order of $50 or more of eligible items. Standard Shipping pricing for non-members with an order below $50 is $6.99.

For information about domestic shipping to non-contiguous US locations and US Protectorates, click here.

NOTE: Standard Shipping is free for Premium Members regardless of order value/cart value and for Non-Members when you purchase $50 or more in qualifying items.

After your order has been placed, you can track your order status on bn.com. Click here for details.

Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS, such as New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Delivery dates are not guaranteed. Sometimes the availability of the items in your order may change while we are processing your order. In this event, you will receive an email notifying you of a delay, and the remaining eligible items in your order will be shipped as scheduled.

For information about International shipping, click here.


shipping

Shipping policy

Understanding return rules

You can set up return rules that are automatically applied to an order when customers place their orders. An order's return rules then apply when customers request returns from your store. An estimated refund is displayed to your customers based on your return rules.

Customers can only submit return requests for items that are eligible under the rules you set up. This lets you have more control over return requests and prevents your customers from requesting returns for items that aren't eligible based on your return policy.

Self-serve returns need to be turned on to use return rules. This lets your customers request returns from their accounts, where return rules display eligible items and return fees.

Your default return rules apply to most items and include the following types of return rules:

return window return shipping costs restocking fee You can also define final sale items that are exceptions to your default return rules.
Return window

Select a preset return window, or enter a custom number of days. You can select one of the following options:

14 days 30 days 90 days Unlimited Custom days Return window starts on the item's delivery date. If the delivery date is unavailable, then the return window starts on the item's fulfillment date plus a buffer for transit time.
Return shipping costs

You can choose how you handle return shipping costs by selecting one of the following options:

offer free return shipping add a flat rate return shipping fee that's charged one time per return have your customer buy their own return shipping label The return shipping fee is displayed when you create a return. You can edit the return shipping fee for a specific return.
Restocking fee

Choose whether you want to charge a restocking fee that is a percentage of the return. If activated, then a restocking fee is displayed to your customers.

The restocking fee is displayed when you create a return. You can edit the restocking fee for a specific return and edit it by item.
Final sale items

You can choose which products or collections aren't eligible for returns as final sale items. Your customers can't submit return requests for final sale items. Examples of final sale items might be products that can't be returned, such as perishable, custom, or personal care items, or items with large discounts.

You can include multiple products or collections to the final sale item exceptions, but not both.


return

Return policy

Who may use the Service?
Age Requirements

You must be at least 13 years old to use the Service; however, children of all ages may use the Service and YouTube Kids (where available) if enabled by a parent or legal guardian.
Permission by Parent or Guardian

If you are under 18, you represent that you have your parent or guardian’s permission to use the Service. Please have them read this Agreement with you.

If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to the terms of this Agreement and responsible for your child’s activity on the Service. You can find tools and resources to help you manage your family’s experience on YouTube (including how to enable a child under the age of 13 to use the Service and YouTube Kids) in our Help Center and through Google’s Family Link.
Businesses

If you are using the Service on behalf of a company or organisation, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement.
Your Use of the Service

Content on the Service The content on the Service includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and scripts), branding (including trade names, trademarks, service marks, or logos), interactive features, software, metrics, and other materials whether provided by you, YouTube or a third-party (collectively, "Content”).

Content is the responsibility of the person or entity that provides it to the Service. YouTube is under no obligation to host or serve Content. If you see any Content you believe does not comply with this Agreement, including by violating the Community Guidelines or the law, you can report it to us.


terms

Terms of Service

INTRODUCTION

This policy outlines behaviors expected of employees when dealing with data and provides a classification of the types of data with which they should be concerned. This policy contains information regarding fair use of customer data in accordance with requirements set by The General Data Protection Regulation (GDPR) and the data privacy laws of other countries.
PURPOSE

SEND must protect restricted, confidential or sensitive data from loss to avoid reputation damage and to avoid adversely impacting the individuals who own the aforementioned information. The protection of data in scope is a critical requirement for any organization, yet flexibility to access data effectively is also critical.

It is not anticipated that this technology control can effectively deal with the malicious theft scenarios, or that it will reliably detect all data. Its primary objective is user awareness and to avoid accidental loss scenarios. This policy outlines the requirements for data leakage prevention, a focus for the policy and a rationale.
SCOPE

This policy pertains to any employee, contractor, or individual with access to SEND systems or data. For the purpose of this policy data is defined as any information stored by SEND in electronic form which is not publicly accessible. Data includes but is not limited to:
System logs

SEND Policies and Procedures Documents Usernames Passwords Contact Information Financial Information Government Issued Identification
DEFINITIONS
ACCOUNT﻿

Account means a unique account created for You to access our service or parts of our service.
COMPANY

Company referred to as either “SEND,” "the Company," "We," "Us," or "Our" in this Agreement) refers to SEND International, 36210 Freedom Rd, Farmington Hills, MI 48335.
COOKIES

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
DEVICE

Device means any device that can access the service such as a computer, a cellphone or other digital device.
PERSONAL DATA

Personal data (PD) is any information that relates to an identified or identifiable individual.
USAGE DATA

Usage data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
WEBSITE

Website refers to “a global evangelical missions organization - SEND International,” accessible from https://send.org/.


privacy

Privacy Policy

What are cookies?

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